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Join an evening to talk about product design with colleagues, and enjoy complimentary cocktails from our sponsor UserTesting
In our September meetup, we have a lot of surprises. We’ve partnered with UserTesting to bring the first BPD Cocktail Night! With design-inspired cocktails (and mocktails) we’ll enjoy a talk on uncovering friction when designing products, and networking.
As usual, tickets are free and limited. Please make sure you are coming before getting one, and cancel if you can’t make it.
19:00 Doors Open
19:20 Meet our host: Experience One
19:25 Meet our sponsor: UserTesting
19:30 Talk: “Unearthing user pain points: Designing products that solve real problems “
20:00 Networking & Cocktails
About the Speaker
With more than 15 years experience as a UX Designer, Thom knows the crucial elements to build digital products consumers actually love and the common pitfalls that make them fail.
As a Solutions Consultant, Thom works with CX-Experts, Product Designers and Managers of all industries and helps them bring their customer experience initiatives to life with the UserTesting platform.
About the Talk
Why do good products sometimes fail? How do you uncover and solve user friction? “Unearthing user pain points: Designing products that solve real problems “ will highlight how to navigate user expectations, uncover common pitfalls of the product design process and build real customer empathy across organizations.
The presentation will last between 15 – 20 minutes, plus Q&A.
UserTesting enables organizations to understand what it’s like to be their customer using a video-first experience testing platform with a global, opt-in network of contributors. With UserTesting’s Human Insight Platform organizations can easily get a vivid, first-person understanding of any customer touchpoint and watch real people engage with products, apps, or services.
The platform generates video-based Customer Experience Narratives, typically in less than a day. Using machine learning, the platform analyzes and surfaces key moments of insight rapidly and at scale. In Germany, among others UserTesting already partners with notable Startups and SMBs like ecosia, deepl, Freeletics and lingoda.